Customer Service
- Shipping & Delivery
- Privacy & Security
- Returns
- Ordering
- Payment, Pricing & Promotions
- Viewing Orders
- Updating Account Information
Shipping & Delivery
In order to keep your coffee fresh and have it arrive fresh, items usually ship the same day or within 24 hours. We use FedEx and USPS Priority Mail for 2-3 day delivery services. Unfortunately, neither of these companies guarantee when the item will arrive and so neither can we at Chronos Coffee. However, we do everything in our power to ship out your fresh-roasted coffee as swiftly as possible so it will arrive fresh and delicious.
Privacy & Security
Chronos Coffee takes your privacy very seriously. The only information we gather from you is used to process purchases through our secure website or if you sign up for our newsletter. We do not sell or give away any of your information. Since we desire your experience with Chronos Coffee to be pleasant and private, we will do everything necessary to ensure you are protected from unnecessary solicitation.
Returns
Customers are number one at Chronos Coffee. If you were not absolutely pleased with our coffee, please return it, and we will send you another of the same item or provide you with a 100% refund of the product price. Please email service@chronoscoffee.com to setup the return. Your satisfaction is our number one goal.
Ordering
If you have any trouble ordering, please feel free to email us at service@chronoscoffee.com and send us your phone number and we will walk you through the online order process.
Payment, Pricing & Promotions
We accept all major credit cards. From time to time, you may receive promotional discounts from our newsletter
Viewing Orders
It is easy to view your order status, just login and check your order.
Updating Account Information
You may update your account information at any time by logging into you account and changing the information as you see fit.
